Customer service

Customer service

Complaint handling

In case you are unsatisfied or you have a specific question or complaint, please contact us by email:

We handle questions and complaint as fast as possible. Always state clearly what failure or where we could further improve our service, so we can answer you specifically.

Something wrong with the website? Please send a screenshot along with your email. In case you do not use our contact form, you are welcome to use our email address:

Every question will be answered respectfully and as soon as possible.

Chantal Verniest


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