Shipment and Delivery

Collection

Would you like to collect your order yourself? We offer you the possibility to collect your ordered products in Kooigem, however only for orders placed at our web shop. As soon as your order is ready we will notify you by email including our address and opening hours (by appointment).

While ordering select the "delivery option" collection. Note that no delivery costs will be charged.

Delivery in Belgium:

Home/office delivery of packages:

via bPost: under normal circumstances, delivery will take place within 2 to 5 days after ordering. Delivery during the weekend is not possible.

Belgium below 50€: 1,95€ (incl. VAT)

Belgium over 50€: free

The Netherlands below 50€: 1,95€ (incl. VAT)

Europe: over 50€: free

Shipment outside of Belgium:

Home/office delivery of packages:

via bPost: under normal circumstances delivery within 8 days after ordering. Delivery during the weekend is not possible.

All other European countries below 50€: 1.95€ (incl. VAT)

All other European countries over 50€: free

In case you wish for delivery in a country not listed here, please feel free to contact us.

How does home delivery work for online orders?

Shipment via bPost (Taxipost):

In case the package does not fit in the mailbox of the addressed person and he/she is not present at the time of delivery, a second delivery can be requested or the package can be collected at the post office or PostPunt.

Damaged goods

In case packed goods are found to be damaged at delivery, please notify us as immediately after receipt.

Note: we would like to keep it cheap, so your order might end up being packaged in an envelope. Please excuse us for the seemingly unprofessional way of shipping, but we can't be bothered. We have decided you can't have a problem, when we take care of mother nature and do everything to reduce the waste mountain. :-)

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